Support, advice, advocacy, and mediation services for all people with Protected Characteristics, according to the Equality Act 2010: Race, Ethnicity or Nationality; Religion or Belief; Sex or Gender; Sexual Orientation; Gender Reassignment (Transgender Identity); Age; Disability; Marriage or Civil Partnership; Pregnancy or Maternity.

Our aim is to tackle and eliminate discrimination and victimisation whenever possible and to challenge hate crime and prejudice that many people experience. Casework offers a confidential, non-judgmental, and inclusive service to all those experiencing unfair treatment. We aim to provide a safe environment where people feel able to trust that their concerns are treated seriously and with respect and privacy.